When I've worked for jurisdictions I've always made every possible attempt to assist the public, applicants, the media, et al. (Consequently I have a portfolio full of written kudos and personnel files packed with compliments.) But that's just me.
I am about to get in my car and drive about 100 miles round trip to visit a township on the north side of metro Detroit. It seems that someone else dropped off full-size site plans for a wireless tower installation...these are revisions that depict a wrought iron fence (the only change form the set I filed a few weeks ago). The admin rang up my associate to say, "we can't review these plans because they haven't been folded."
Yep, I called to plead. No go. When I filed my set, the planner and I stood there and folded them at the counter. "Well, that was your lucky day."
Geez louise. If it would not be detrimental to our case, I'd call a twp commissioner...