Today I had to stop into the Alltel dealer here in town because of a password thing for my internet on the cell phone.
The person who helped me was amazingly helpful, was cheery, and it was the best customer service I have ever had. She had to call tech support, and would not hang up with them until it was fixed. When I got back to the office, I e-mailed the company to let them know that she did a great job and was extremely helpful.
Talk about some of your good customer service moments!