I have tried on numerous occasions to get information from this organization, starting two years ago. At first, they were simple questions, like how do I go about registering for the AICP exam (ultimately answered on their confusing and inane website) and then "are there prep courses offered through APA"? They could answer neither of these two questions on the phone (amazingly).
Now, I am trying to get an answer about registering for the AICP exam this May(never did take it last year although I got prequalified) and they are telling me I am not a member of APA. So, I write to the info email address asking why I am not listed on their website, since I have been a paying member for nearly two years now. Their response is that I need to become an APA member to take the AICP. wtf? can they not read and comprehend a simple question? Now, I am running out of time to register since I will have to get this sorted out by Wednesday. Wish me luck.