I lost my temper on the phone with my administrative assistant for what I still think was a good reason - I rarely get mad (maybe once a year), let alone lose my temper (second time in 5 years) on the job, so when I do, it's serious -
has this happened to you as managers?
or in the reverse, if you get yelled at by a superior, even if it's right or wrong, what do you think? I have been yelled at but I deal with it by getting very calm and usually it all calms down but my employee didn't even try to help the situation
now I am shaking (and not just from my liver de-toxifying itself) and questioning myself - luckily my dh was standing next to me and completely agreed with what I said (but he's private sector)
wish I could walk over to the Independence Brew right now -