Mskis missed it yesterday, but I was working the front counter and this lady came in who had HUGE…….tracts of land….. and was inquiring into the feasibility of a somewhat complicated lot split. She was rather short in stature and our front counter is situated at a level such that she managed to use it for, um, support as she explained her request. While not the first time I have seen this sort of thing (not an uncommon occurance with restaurant booths), it was terribly distracting and made it hard for me to concentrate on her explanation. I realized only after she left that I neglected to take into account the number of previously approved splits and that one less lot could be created than I indicated. I guess she’ll find out later when/if she files her application. I’m now wondering if she intentionally did that to get the answer she wanted to hear or if it was coincidental (and therefore making me just a garden variety perv enamored of the situation)?
I am inclined to think the former. I know on occasion I will intentionally use my understanding of psychology and customs and do things like deliberately stand within someone’s ‘space bubble’ (Amercans tend to maintain at least 2-3 feet around them in public places) to disconcert or throw them off their game.
How many times has it happened where you’re telling someone something at the front counter or at a public meeting where they are nodding their head and a smile on their face as if they are in agreement with you, but at the same time stand in a defensive/closed posture with their feet spread apart and their arms crossed? Do you ever consciously pay attention to people’s body language or employ your own during the course of work or other activities?