I've been a proud APA member for a long time and out of college and with professioanl experience all bright-eyed and bushy tailed happily took the AICP exam and passed.
My enthusiasm is waning badly for APA as an organization and AICP certification maintenance.
My story and maybe yours too:
Email 1 - 09/05/08: Me to AICP asking why 2 courses weren’t listed for a regional conference.
Response to Email 1 – 10/13/08: Thank you for contacting APA. we apologize for the delay in responding to your inquiry. Your event has been approved for CM credits. At the time that you originally emailed, we were in the process of reviewing the event. Please note: we have been experiencing a few technical errors with the new website. The law and ethics credits have not been calculating and we are currently working to resolve that issue. Please allow us a little more time to correct it before attempting to re-log those courses. Thank you for your continued patience.
Email 2 – 01/20/09: A little more terse in my verbiage, but asking why 6 courses have not been approved for CM credit. One of which is a multi-part.
Response to Email 2 – 1/27/09: Thank you for contacting APA. We apologize for the delayed response. The new provider site is now available online. Your chapter may begin submitting activities to us for review and approve. I have researched the events noted below and was unable to find them. It appears that they have not been submitted to us prior to the construction of the website. If this is a mistake on our part, please have your PDO or Chapter Admin contact me directly. I cannot provide a firm deadline for when these events will be posted. They must first be submitted, reviewed and approved for CM credits. They will then be posted to the Calendar. We asked that you allow us a maximum of three weeks prior to searching for your event on the member website. We realize many providers would like to use the website for marketing purposes prior to the event and we apologize for the inconvenience. However, this benefit will return as we all regain our normal routine. Thank you for your feedback and patience as we continue to work on any unresolved issues.
NOTE: I made contact with our chapter PDO, apparently, APA was not accepting CM credit applications from October of last year to January of this year. I not knowingly had been asking APA questions when they couldn't be answered. But I know now that they have been submitted and yet...
Email 3 – 3/6/09: After waiting the maximum of 3 weeks, I am now asking why 8 courses are not listed on the APA AICP CM credit website.
So folks, what would you do?