I decided to put this in Career rather than IT because I feel it has more to do with the people than the technology.
Do you have staff that is resistant to using technology such as Outlook Calendar or folders on your network? If so, how do you motivate/encourage/make them use these tools?
Portions of our staff are extremely resistant to using things such as Outlook Calendar - which makes if very difficult for those of us (including the new Director) who do. The average age of our staff is probably mid-40s so it isn't as if they have no computer experience.