Planning Directors of Cyburbia...how do you delegate tasks that allow you to keep your sanity and from being too immersed in the planning rather than the administration? Are you a figure head that gives a lot of authority to the planning manager/SP/PP? Are you spending a lot of your day distributing emails from the public to your junior planners for them to follow-up? Do you have automatic responses for external customers?
I think I know what the answer will be, but does anyone have a good system down? Ideally, I'm looking for responses from directors/admins with departments of 3 or more.