Yes. The Silver line. For those who are not familiar with it, it is about 7 miles long. some parts have a dedicated bus lane, some do not. One segment is partially underground with its own busway. Buses come about ever ten minutes most of the day. It connects to the Orange, Green and Red subway lines. There are actually two segments of the Silver Line. One goes from South Station (Amtrak, commuter trains, Red Line subway) to the airport. One loops through downtown and goes to Dudley Square in the Roxbury Section of Boston (two downtown loops - one to South Station, one to the Common). It is the replacement transit option for when the state traded in highway dollars in the 1970s and built a new Orange Line from downtown to the south.
1. The buses don't come often enough for the volume of passengers. The buses are crowded from at least 8 AM to 7 PM. People standing in the aisles and falling on each other when the bus jolts, pushing to get off, that level of overcrowding.
2. The dedicated bus lane is eliminated where the streets are the narrowest and traffic the worst. Just where you would want a dedicated lane. The buses can just sit stuck in traffic. In other parts of the line, they are striped dedicated lanes with parking to the right. I think the lanes are supposed to be shared with bikes. But no one has repainted the lane markings in years. People double park all the time and there is no enforcement. There were supposed to be mechanisms to make the lights change for the bus, but if they were installed, they are not used. Particularly on the segment from South Station to the airport, buses must sit at a light, with no cars coming on the other streets, for minutes.
3. A committee got together and came up with the worst possible bus shelter possible Tall structures maybe 15 feet high with no sides. They do not block sun, rain, or wind. This is finally being remedied and sides are being added to shelters as we speak (summer 2011).
4. The segment from South Station to the Airport is very poorly laid out. It takes over 20 minutes to go the 3 miles. Driving in a car takes less than 5 minutes.
Can you tell I don't like it? But then I'll be on it this morning because I have a meeting downtown.