As an understaffed, overworked planning department it is almost impossible to get everything done when everything is running smoothly. Now we have a controversial application before the planning board and the concerned public (some residents, some not) comes streaming into our office on a daily basis with litanies of complaints, comments, demands, etc. I have taken to closing my door and requiring anyone who wants to see me make an appointment but the amount of time people are demanding of me and my staff is out of control.
Primarily I am just venting because I imagine others have been through this, but I also would love to hear if there are any methods for controlling public access to staff without creating a sense that the city is not interested or responsive to the community (believe me, we are VERY aware and responsive to the community in this case).
Done venting now
Maister: Thread title changed. No teaser thread titles in the professional forums. Thanks.