I'm looking for a new product. Does anyone have a system that you like? We are a town of around 3,000 with some growth.
Permit tracking and code enforcement software
I'm looking for a new product. Does anyone have a system that you like? We are a town of around 3,000 with some growth.
“As soon as public service ceases to be the chief business of the citizens, and they would rather serve with their money than with their persons, the State is not far from its fall”
Jean-Jacques Rousseau
We use BluePrince here which works pretty well.
I've used MyGov with some success. I know one thing for sure: stay the hell away from the InCode family of products. Words cannot describe my disdain for that program.
I've also heard good things about a program called MyPermitNow, which was developed by a Council of Government in Louisiana. Several cities in Central Texas are converting to it, and we are likely to join them.
"Oh, that is all well and good, but, voice or no voice, the people can always be brought to the bidding of the leaders. That is easy. All you have to do is tell them they are being attacked and denounce the pacifists for lack of patriotism and exposing the country to danger. It works the same way in any country."
- Herman Göring at the Nuremburg trials (thoughts on democracy)
We just switched, why I don't know but it suxs.
Oddball
Why don't you knock it off with them negative waves?
Why don't you dig how beautiful it is out here?
Why don't you say something righteous and hopeful for a change?
From Kelly's Heroes (1970)
Are you sure you're not hurt ?
No. Just some parts wake up faster than others.
Broke parts take a little longer, though.
From Electric Horseman (1979)
That is what we have now, which is why I am looking.Originally posted by Suburb Repairman
“As soon as public service ceases to be the chief business of the citizens, and they would rather serve with their money than with their persons, the State is not far from its fall”
Jean-Jacques Rousseau
We use Trakit by CRW. Everybody seems to like it. (I forgot my password.)
I am with Navigar and we provide a customized Permit and Compliance solution that automates and streamlines your Permit Tracking system. Our solution is focused on small and mid size municipalities. If you are interested and provide me contact information I will be happy to talk with you for a few minutes and see if it is a good fit.
We use HTE available through Sungard, with mixed reviews.
"In our profession, a plan that everyone dislikes for different reasons is a success. A plan everyone dislikes for the same reason is a failure. And a plan that everyone likes for the same reason is an act of God." - Richard Carson
I am re-opening this thread for some advice.. We our looking into replacing our custom design software with something more internet based since our programmer passed on. We have had demos from Mygov, Citizen Serve, and Comcate? Well the last one sucked, so we were intrigued with CS and mygov. Any other suggestions out there? We have a few stipulations:
1. It needs to have mobile support, ie use of ios or andriod support for tablet/smartphone use
2. California has a complicated building permit fee system (based on evaluation). If a system can handle that, it would be great.
3. Software must track routing to various departments, ie, a plan set submitted to PW, Building, Fire and Planning, simultaneously. Our director is adamant that the software not be linear in procedure as in goes to one department first, than another.
4. Legacy data. did you import your legacy data into the new system and did it actually work?
Thanks for any additional tips!
Brotip #2418 - know when it's time to switch from being "the little engine that could" to the "little engine that said, 'f*ck it'"
I think myGov will get you where you want to be.
If you can get MyPermitNow somehow, I would try. It is entirely cloud-based and designed to work with mobile devices in the field, and it was actually developed by a government group rather than some manipulation of crappy financial software. South Central Planning and Development Commission of Louisiana is the contact. In Central Texas, they have contracted with the Capital Area Council of Government to offer the software--I imagine they could do something similar with a regional commission in California who could then work with you as clients. It is kind of nice as far as procurement goes--it is an interlocal agreement between governments rather than a bidded procurement. They are able to customize processes well in my experience and I know they can do evaluation-based fee calculation because a nearby city does that with them. And it can integrate with your financial software (making your finance department happy). Also, it allows review by multiple reviewers simultaneously.
"Oh, that is all well and good, but, voice or no voice, the people can always be brought to the bidding of the leaders. That is easy. All you have to do is tell them they are being attacked and denounce the pacifists for lack of patriotism and exposing the country to danger. It works the same way in any country."
- Herman Göring at the Nuremburg trials (thoughts on democracy)
We use Permits Plus - it an Excela product. It works great for code enforcement and permitting -
MS4 software - ASIST or MS4 Permit Manager or......?
Permit tracking software
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