Sometimes, you gotta be that director. I must admit there's gaps in my knowledge about procedure or where to look for things once in awhile. I can usually overcome these with my massive institutional memory, but things about which department likes their copy of the plan transmitted to them in what particular way sometimes escape me and i have to ask a staff member.Debating on going up to the planning department and asking a Planner I for help. You know, be that Director... ;-)
But, alas, I know how to read a map.