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Tracking Recommendations for permitting software packages?

Messages
28
Points
2
Hello, I work with a county planning department where we administer zoning for 20 of the county's 52 municipalities. We're looking to upgrade to a better permitting software package and I wanted to see if any of you have recommendations. We're currently using devnet which does not meet our needs. Price isn't a huge factor at this time, we just want to find some potential packages that will meet our needs. We have our own GIS and we don't get involved with public works or anything similar to that so we're really only looking for zoning permitting and possibly tracking subdivisions and land developments.
 

DVD

Cyburbian
Messages
14,181
Points
47
I'm better at telling you things to avoid.

LIS was proprietary, but they sold the rights to a couple sucker towns so you won't find that one much.

KIVA is the one I currently use and it's really outdated.
 

Salmissra

Cyburbian
Messages
5,774
Points
28
MyPermitNow is popular in Central TX. It has moduals so you can customize it to a certain degree. The first city I used it in was struggling to make it integrate with other city software - but part of that problem was the PD wanted it to do things that it wasn't designed to do. Front end people were also making it more difficult than it really was - maybe to justify keeping 2 of them?

Second city had a more stripped-down version (smaller city) and it did everything we needed it to do. There was talk of adding the Code Compliance modual, which was looked at favorably compared to whatever crap system they were using.

I've used POSSE before. It was good (not great) for the permitting aspect, but really blew chucks on the plat/zoning side of things. And no one would pay for upgrades, so it only got worse.
 

luckless pedestrian

Super Moderator
Staff member
Moderator
Messages
11,889
Points
45
We use it to track development permitting - so there's a board (which is a page on your screen) called Development permits and then there are columns for kinds, like Planning, HPC, Appeals, Minor Reviews and underneath the column headers are the projects in boxes - in each box, you can add description, insert pdf's of the plans and applications, a list of who is reviewing it (and they are invited to comment through Trello as you assign) and a place for people to insert comments in a comment bubble, or they can attach a memo/review - we add check boxes for the process, like a check for receipt, abutter notification, comments received, placing on agenda (and which one), date of approval - then you can archive it and keep it

We also use it to track projects for ordinance changes - the process is different but it's the same kind of board as above

I don't know if we pay for it, I'm too new lol but I assume we do

I tried to do a screen print but wasn't able to do it
 

ursus

Cyburbian, raised by Cyburbians
Messages
5,071
Points
25
We use it to track development permitting - so there's a board (which is a page on your screen) called Development permits and then there are columns for kinds, like Planning, HPC, Appeals, Minor Reviews and underneath the column headers are the projects in boxes - in each box, you can add description, insert pdf's of the plans and applications, a list of who is reviewing it (and they are invited to comment through Trello as you assign) and a place for people to insert comments in a comment bubble, or they can attach a memo/review - we add check boxes for the process, like a check for receipt, abutter notification, comments received, placing on agenda (and which one), date of approval - then you can archive it and keep it

We also use it to track projects for ordinance changes - the process is different but it's the same kind of board as above
I am going to sheepishly admit that as I read the above paragraph - I uttered a small, involuntary sound of excitement. It would make more sense if you know how we've struggled with out current software. I'll be looking into this. Do you get like a gift certificate to Red Lobster if I sign up or anything? :)
 

Clange000

Member
Messages
7
Points
0
Smartgov from Dude Solutions has become popular in Washington state, I haven’t seen anyone mention Accela but Accela is becoming more popular if your jurisdiction can afford it.
 

luckless pedestrian

Super Moderator
Staff member
Moderator
Messages
11,889
Points
45
I am going to sheepishly admit that as I read the above paragraph - I uttered a small, involuntary sound of excitement. It would make more sense if you know how we've struggled with out current software. I'll be looking into this. Do you get like a gift certificate to Red Lobster if I sign up or anything? :)

I think I do get a case of Rice-a-Roni, yes, so do mention that I sent you, dear

We all used to be so interesting...
 

luckless pedestrian

Super Moderator
Staff member
Moderator
Messages
11,889
Points
45
Okay, now that I have been here a little while longer I am looking to do an all powerful tracking that talks to GIS and maybe even Laserfiche - does that exist in our universe?
 

Bridie1962

Member
Messages
15
Points
1
I'm also in Washington State and have heard Smartgov is a good product. We use Vision Municipal Solutions and it's crap!!
 

Clange000

Member
Messages
7
Points
0
There are definitely options that integrate both permit and spatial data if you can afford it and have data ready to integrate into the software. From my experience money is not the most difficult challenge. I had previously sat down for a demonstration from Docunav which has a software solution called Geodocs (I think) which integrates with Laserfiche. I was amazed at what it could do if you had the data ready. The county I worked for would have taken years of scanning to get enough data to make it worth it. But there are definitely some cool solutions out there.
 
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